We're here to help

Use our snazzy FAQ knowledge base to help answer your questions


My tees have an odor. Is this normal?

If you ordered a Gallery or Collection tee it was printed using state of the art Direct-To-Garment (DTG) printing. This process requires a liquid treatment application onto the tees that has a slight odor. This treatment allows the graphic to permanently stick to the fibers of your tee. This is very normal and industry standard.

The smell will typically go away once the garment is washed; simply follow our care instructions. If the smell continues to linger after washing please get in touch with our customer service team.

If you would like to read more about our printing processes please check out our blog post HERE.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.