Generally, we cannot cancel or make changes to an order once it has been placed. This is because as soon as we receive your order, it is sent to our printers immediately to begin the production process and once that starts, it is difficult to make any changes or cancelations. If you need to change any details (sizes, address information, etc.) or cancel your order, please let us know as quickly as possible. Changes or cancelations to an order are time-sensitive and if we are able, we will do our best to accommodate but we are unable to guarantee the ability to help with your request once an order has begun processing.
We will do our best to make any requested changes, however, if we are unable to do so please be advised that cancellation may not be possible due to the custom-printed nature of each order.
Please keep in mind that we cannot make changes or cancel an order after it has been shipped, and our packages do not qualify for mail forwarding. We are not responsible for lost or misdelivered packages if incorrect or old address information is provided on an order.